We partner with hospitals and other medical partners.

Following discharge, providers and patients face significant challenges.

Patients often don’t get the care they need after discharge, and return to the hospital 15%+ of the time.

Quality Transitional care Management (TCM) helps patients and providers thrive. ONclick’s partnership model means hospitals can refer their patients to receive complete TCM benefits, at no cost to the hospital.

With ONclick, patients can count on direct access to the care and oversight they need. Their healing can progress with a stable condition. Preventable hospital readmissions are avoided.

ONclick works as an extension of, and in partnership with, the patient’s primary care physician. Our care program is designed to facilitate connections with primary care physicians, specialists, and local community resources.

Hospitals lose money when penalized for avoidable issues. They also lose revenues when reimbursements are denied on patients’ readmissions. Most concerning, they lose reputation for quality in the community. With ONclick, hospitals can be assured of significantly lowered readmission rates; over 80% of patients register with ONclick when offered the service, and partner hospitals have seen a 70% reduction in readmission rates with ONclick.

ONclick partnership helps hospitals improve financial performance, and enhance their reputation for quality in the community. All at no cost to the hospital.

In summary, ONclick offers:

Advantage versus hospitals’ in-house model: 

  • Improves quality of care

  • Lowers costs for hospitals and payors

  • No cost or additional workload for hospital

  • No nursing shortage 

  • Low staff turnover 

  • Reduces workloads 

  • Frees resources for other priorities 

  • Scalable

ONclick Quality Advantage is assured by sole Telehealth-by-design model: 

  • Quality, experienced staff

    • Flexibility enhances recruiting 

    • Retention enabled by work-life balance

    • Scalable capacity keeps workloads balanced

  • Satisfied patients 

    • Seamless outreach 

    • Direct contact

  • Sole focus on this service model 

    • Low overhead 

    • Focus on staffing quality